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发布日期:2021年10月17日
 

Fisher Space Pen will be closed for the holidays from December 24 - January 3.

Holiday Closure
Fisher Space Pen is closed from Dec 24, 2020 – Jan 3, 2021 so that our valued employees may spend time with their families during the holidays.

  • Customer orders will continue to be received on our website during our holiday closure.

Orders received December 18, 2020 - January 3, 2021

  • Orders will begin processing in the order received on Monday, January 4, 2021.
  • We anticipate catching up on the 11-day backlog of orders within 2 weeks (January 18) of our return. 
  • We recommend Standard Shipping during this period unless you prefer a faster shipping speed when your order ships.
  • Shipping methods do not affect processing times.
  • Please take this information into account when choosing your shipping method

Orders received January 4 - January 17, 2021

  • Ship dates and deliveries during this period may take a few days longer as we catch up on our holiday closure order backlog.
  • Processing from Order Date to Ship Date is anticipated to be back to normal by Monday, January 18, 2021.
  • We recommend Standard Shipping during this period unless you prefer a faster shipping speed when your order ships.
  • Shipping methods do not affect processing times.
  • Please take this information into account when choosing your shipping method.

COVID-19 UPDATE: Due to COVID-19, delivery and service guarantees have been suspended by USPS, FedEx, and UPS.

Please be advised that delivery companies are experiencing an increase in volume of packages this year and delays will be common through the holiday season.

Please use the links below to contact your carrier for more information concerning your expected delivery. You will need your tracking number which can be found in your shipping notification email.
  • Fisher Space Pen cannot guarantee delivery of any package by December 24, 2020.
  • Fisher Space Pen has no control over your delivery once it leaves our factory.
  • Fisher Space Pen will not refund shipping charges for late deliveries.

Order your gifts using the following shipping speeds by the suggested dates below for an expected delivery by December 24, 2020.

2020 FISHER SPACE PEN HOLIDAY ORDERING DEADLINES HAVE PASSED

December 15 - Custom Engraved orders received after 4pm (PST), Dec. 15 will NOT ship until after Jan. 4.
December 18 - Non-Engraved orders received after 11:59pm (PST), Dec. 18 will NOT ship until after Jan.
4.

Please Note:
Shipping methods apply to business days only.
Shipping method times start the day after the item ships.

  • Example: An order shipped via 2-Day Expedited shipping on a Monday should be delivered on Wednesday.

Fisher Space Pen has no control of order delivery once it leaves our factory.

  • Once your order has shipped, please use your provided tracking number to contact the carrier should you have any questions concerning delivery.

Fisher Space Pen assumes no responsibility for loss or theft of packages.

Cancellations
Orders may be canceled if your product has not been engraved, embossed, or if your order has not shipped. 

  • Please contact weborders@spacepen.com should you need to cancel.

Returns and Exchanges
All Fisher Space Pens are covered by a lifetime guarantee against manufacturing defects.

  • For more information about our lifetime guarantee, please visit Fisher Space Pen Repair/Replacement
  • Fisher Space Pen does not offer returns, refunds, exchanges, or trades.
  • All sales are final.





Military APO, FPO & DPO Orders
Transit times to Military APO/FPO/DPO will vary depending on operational conditions and the unit of the addressee. Get more information on MPO transit times 
here.

Alaska, Hawaii & Puerto Rico Orders
Due to the variability of transportation, Package Services and USPS Retail Ground® packages may take up to three to five weeks to reach Hawaii, Alaska, Puerto Rico. This includes ZIP Codes with prefixes of 967 and 969 and those with the following prefixes: 995, 996, 997, 998, 999, 968, 006, 007, 008, and 009.

Sales Tax
Appropriate sales tax will be charged according to applicable state laws.   

Receipt
A packing list is included with your order, but you may want to print your confirmation email.

Coupons and Special Offers
Fisher Space Pen does not honor claims/specials/discounts/sales/codes made by other coupon websites or any other website on the internet.

  • Any offers on www.spacepen.com may be withdrawn at any time.
  • Fisher Space Pen is not obligated to provide any specials or bonus products offered due to a typographical error.

Questions
Please email us anytime at weborders@spacepen.com, or call 800-634-3494, Monday – Friday, 7am – 4pm (PST).

  • If contacting us about your order, please have your 6-digit order number ready.